Author: Cheng Zhao |







Service features:

Service rating


Price from


Max Discount


Min Deadline

1 hour

Free revisions


Refund guaranteed



  • User-friendly website
  • Multiple ways to contact the support team


  • Plagiarism
  • Mediocre-quality papers
  • Biased reviews
  • No experience on the market

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About Edugenie

Edugenie presents itself as a custom essay writing platform that caught my attention while browsing the web. The company’s webpage exhibited an appealing and engaging layout, prompting me to delve deeper into its offerings. While the initial impression holds significance, it’s essential to remember that the first impression isn’t the sole determinant. Therefore, I embarked on a quest to ascertain the legal standing of the service.

In my pursuit to furnish an impartial review, it’s worth noting that the company didn’t prominently highlight its legal status. Nevertheless, my diligent exploration of online resources yielded the information that Edugenie was established in 2021 and is under the ownership of BrainUp Limited.

Edugenie Reviews & Online Reputation

The online reputation of a service holds significant weight in my considerations. I’ve observed that Edugenie garners a notably high rating across a range of review platforms. However, many customers seem to accentuate the affordability of assignments more prominently than the excellence of their quality. A substantial portion of feedback on platforms like Reddit, Sitejabber,, Trustpilot, and others appears to be positive. However, my pursuit of a well-rounded perspective led me to uncover more realistic evaluations.

Interestingly, while the company’s own website showcases an array of positive reviews, certain individuals have clarified this aspect in their Superbpaper reviews. They assert that a substantial portion of these positive reviews are, in fact, fabricated.


Customer Complaints

Plagiarism and inadequate formatting emerge as the prevailing concerns raised by customers when engaging with the service. Additionally, a significant number of individuals express apprehensions about encountering subpar content quality.

Edugenie at Social Media

Regrettably, those seeking to peruse reviews for on widely used social media platforms will likely be disappointed, as the service maintains a limited presence in that realm. Students are left to frequently visit the company’s website in order to access updates regarding new services, discounts, and other advantageous offers.

Types of Services Provided

In this review of, it’s important to highlight the extensive array of services offered by the essay writing platform:

  • Essay writing
  • Proofreading/editing
  • Paper retyping
  • Multiple choice questions
  • PowerPoint presentations
  • Dissertation
  • Coursework
  • Report
  • Book/movie reviews, and numerous others.

Prices & Deadlines

The presence of an online calculator conveniently located on the homepage is a notable advantage catering to both newcomers and seasoned customers alike. The service offers prices that are reasonably competitive, making it an attractive option. Furthermore, it’s essential to underscore the punctuality of assignment deliveries, a fact supported by a plethora of reviews.

In my personal experience, I placed an order for a 3-page undergraduate-level Psychology article with a 3-day deadline. The process of placing the order was straightforward, resulting in a final cost of $60.18, incorporating a 15% discount. While the quality of the delivered assignment fell short of expectations, it’s noteworthy that it was completed within the stipulated timeframe.

Edugenie Writers

With an aim to offer customers top-notch services, the company asserts its commitment to engaging solely professional and seasoned writers. Nonetheless, the actual scenario differs somewhat, as revealed by a multitude of reviews that I came across online. These reviews indicate a recurring pattern where papers are frequently authored by individuals lacking adequate expertise.

While I did not engage in direct communication with the writer assigned to my project, a mere glance at the opening paragraph was sufficient to discern that the writer was not proficient in native English.

Paper Quality and Personal Experience

Throughout the process of crafting this review for, my endeavor was to maintain an objective and unbiased perspective. The procedure for placing an order proved to be swift and seamless, and the pricing appeared reasonable. The interactions with the support representatives were welcoming and accommodating. Furthermore, the essay I commissioned was dispatched within the stipulated timeframe. However, upon receiving and evaluating the essay, it became apparent that the structure, content, and formatting fell considerably short of my expectations.

Regrettably, the essay was riddled with typographical errors and grammar mistakes. The misapplication of tenses, the omission of commas, and other similar errors raised doubts about the proficiency of the writer involved. The absence of a coherent structure, coupled with a superficial analysis of the topic, was further compounded by inadequate formatting that deviated from the requested style. Faced with these inadequacies, I proceeded to request both a revision and, subsequently, a refund.

Revisions and Refund Policy

As outlined on the website, customers are granted a window of 14 to 30 days during which they can avail unlimited free revisions. Additionally, comprehensive information about an extensive money-back guarantee is provided. Drawing from my own encounter, I can attest that the revision process proves to be ineffective, while the procedure for obtaining a refund is notably convoluted.

Support and Communication

Perusing through Edugenie reviews, it became evident that the customer support representatives play a pivotal role in upholding the company’s reputation. Their consistent demeanor of politeness and helpfulness has undoubtedly contributed to the company’s sustenance. The accessibility to customer support is facilitated through multiple avenues, encompassing phone, email, and live chat, offering customers at least three viable means of getting in touch with the support agents.


There are a multitude of positive aspects worth highlighting about the service, such as the affordability of their pricing, consistent adherence to project deadlines, and the availability of a responsive 24/7 support team. However, these merits may fall short for students seeking meticulously crafted, original papers composed by experts. Engaging with introduces an element of uncertainty, leaving one uncertain about the caliber of outcomes that will be obtained.